Can I place my order over the phone?
Yes! You can call: 1-888-710-4885. You may place your order during business hours (M-F 9:00 am to 2:00 pm EST).
Can I check my order status online?
Yes! If you are a registered customers you may check your order online. Click on YOUR ACCOUNT, sign in, select " View order status ".
NON-REGISTERED CUSTOMERS, please call toll-free 1-888-710-4885 to determine order status. Please have your order number ready when you call.
Can I chance or cancel my order?
Yes! You may change or cancel any order while the order status is "pending." If you order status is "shipped," it cannot be canceled. You may call 1-888-710-4885 during our business hours Monday-Friday 9:00 am-2:00 pm.
If you would like to make a change or cancel your order after business hours, please contact us by email at firstname.lastname@example.org or by clicking on"Messages in YOUR ACCOUNT menu and select the order that you want to change or cancel.
Please note that your order may begin processing immediately and it may not be possible to make changes.